Skip to content

Case Studies

Check out these Case Studies to Spark inspiration.

Approach

The Spark team knew that a group of C-Suite executives needed a gift with a high perceived value and universal appeal. And with the tropical setting of Antigua, we wanted to make sure the gift was useful and could easily be transported back to the United States. We partnered with Ray-Bans to put on an on-site gift experience that fit the customer’s budget and timeline – all while providing the “wow” factor. First, we selected a sunglasses package with twelve style options. We worked with a customs broker to ship the sunglasses to Antigua and get them cleared through customs in record time. Our event specialist arrived at the resort the day before the event to meet with the on-site staff, confirm all of the details and review the event. The event was part of the Welcome Reception on the first night, and guests were able to experience a custom sunglasses fitting while walking away with a pair of sunglasses chosen by them.

Outcome

Not only was the experience a fun and interactive part of the welcome reception, but each guest was able to select a pair of glasses that was perfect for them. The attendees walked away with a useful gift that could be used for the duration of their trip, but the ROI continues each time they wear their new Ray-Bans sunglasses.

Approach

The Spark team spent a day playing “tourist” in Nashville by visiting the top-selling retail stores in the city. As locals, our team knew the importance of creating merchandise that would sell in retail while capturing the true essence of Nashville. We broke the merchandise into categories, and our artists created unique designs for each category. The final merchandise collection included everything from apparel to drinkware to home goods to music merchandise – and everything in-between.

Outcome

Nashville Jam Session made their debut in the Grand Hall at BNA on January 24, 2023. They closed their grand opening day with the top-grossing sales in the Grand Hall, and their store has become a staple stop in the airport. We continue to work with them on reorders and present new merchandise that they can incorporate into their seasonal refreshes.

Approach

Spark Branded Solutions worked with Iridium to build an on-site pop-up shop during IPC. Our team brought in existing inventory from our warehouse while working with the Iridium team to create event-specific merchandise. The shop was open for the duration of the conference, with the Spark team manning the shop from open to close. 

Outcome

International shoppers were able to participate in a complete retail experience and purchase Iridium gear for themselves and for their teammates while avoiding hefty international shipping fees. Iridium was also able to increase their brand awareness and generate excitement for the launch of their new merchandise store. Our team supported $4,000 of on-site sales, and plans are already underway for next year’s IPC shop.

Approach

First, we shared new trending products with the event team. Journeys is an on-trend retail company, so we knew that the items needed to be fresh and youthful. Next, we provided custom ideation and overseas sourcing options for the out-of-the-box- items. After months of sampling, we produced a collection of times ranging from apparel to drinkware to outdoor items, all unique to Journeys. 

Outcome

The first stop for sales meeting attendees was the “swag room,” where they collected all of their giveaway items. From there, they moved to the on-site employee store, which had dozens of items for sale that they could purchase for themselves or for their teams. The “swag room” has become a staple for the sales meeting, and the merchandise will be worn and used by Journeys teammates for years to come. 

Chelsea Williams - Owner & CEO

Chelsea is Owner & CEO of Spark Branded Solutions, as well the mom to two adorable children. Who says you can't have it all?! As a sales and marketing expert, she has helped hundreds of companies build their brands by choosing impactful promotional products as part of their marketing strategies. With a background in broadcast journalism and a decade of experience in promo, she's committed to helping you tell your story through promotional products. Chelsea recently earned one of the industry's highest honors by being named a PPAI Rising Star.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP:  A news anchor.
ON THE WEEKENDS, YOU CAN FIND ME: Napping.
MY FAVORITE PEOPLE CALL ME: Mama.

Michelle Burke -Vice President of Sales

As Vice President of Sales, Michelle leverages decades of experience in the promotional products industry and is the fearless leader of our sales team. She brings years of global sales experience and is committed to elevating our sales team through collaboration, strategic planning and professional development. She is an active member of her local rotary club and embodies a true volunteer spirit - both in her personal and professional life.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP:  A Broadway star.
ON THE WEEKENDS, YOU CAN FIND ME: Wandering antique and farmers markets.
MY FAVORITE PEOPLE CALL ME: Mich.

Becky Link –CONTROLLER

Becky has been involved in promotional marketing for over 34 years in roles as CFO and Controller. She loves working in the fun and creative promotional marketing arena. She is married, has three adult children and two grandchildren. In her free time, she enjoys sewing, quilting, gardening and most of all, spending time with her two beautiful granddaughters.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP:  A flight attendant.
ON THE WEEKENDS, YOU CAN FIND ME: Spending time with my family.
MY FAVORITE PEOPLE CALL ME: Mom, Mama, Grandmuddy.

Christy Towler-Sackett – Director of Program Operations

With nearly 20 years of experience in the industry, Christy has done it all! She started her career in accounting and has worked her way through purchasing, production, sales, project management and programs. In her role as Director of Program Operations, Christy thrives on turning challenges into streamlined processes that deliver real results. She’s passionate about operationalizing and implementing solutions quickly and effectively to impact the bottom line. She loves finding unique and useful merchandise (because let’s face it—she’s seen it all), and she takes pride in meeting and exceeding client expectations every time.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP: A police officer, like my dad.
ON THE WEEKENDS, YOU CAN FIND ME: Exploring cenotes, snorkeling and spending time finding new street art to photograph.
MY FAVORITE PEOPLE CALL ME: CAT (my initials!)

Marliss O’Neal – Director of Accounting & HR

With decades of industry experience, Marliss has worn almost every hat on the operations side and brings a wealth of knowledge to our team. She has an incredibly strong work ethic and thrives on supporting our sales team and working together for the company’s greater good. Her favorite part of the job is the relationships that she’s built, both with our internal team and our vendors. She and her husband have been married for 34 years, with two adult children and three adorable grandchildren. During her down-time, you can catch her gardening, reading, participating in church activities and spoiling her grandbabies.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP: A psychologist or a teacher.
ON THE WEEKENDS, YOU CAN FIND ME: Hanging with my family or in my yard.
MY FAVORITE PEOPLE CALL ME: Mom or Marli, my grandmother name. 😊

Eileen Malayter -Senior Brand Manager

Eileen is a seasoned Senior Brand Manager who is well-versed in every aspect of the promo industry. There's a reason that her clients love her - she's a creative at heart, and she's known for her flawless execution of projects. She's cultivated an impressive portfolio that continues to grow, thanks to her strong business development skills.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP:  Editor of a fashion magazine.
ON THE WEEKENDS, YOU CAN FIND ME: Checking out the latest musical.
MY FAVORITE PEOPLE CALL ME: E.

Kathleen McClure -Senior Brand Manager

Kathleen is a Senior Brand Manager with 32 years of marketing and promotional sales experience. Her creativity, strategic business sense, high energy and stellar work ethic has resulted in long term client relationships that have grown into friendships. Her clients trust whether a project is large or small, she’ll get it done and keep it fun. But, her proudest accomplishment has been being mom to her two sons both now attending Oklahoma State University. Go Pokes!

WHAT I THOUGHT I WOULD BE WHEN I GREW UP:  A teacher.
ON THE WEEKENDS, YOU CAN FIND ME: With my family on the lake (weather permitting).
MY FAVORITE PEOPLE CALL ME: Mom or Kat.

AMY DANIELS –SENIOR BRAND MANAGER

With more than a decade of industry experience under her belt, Amy is more than a Senior Brand Manager – she’s your visionary partner who will turn your merchandise concepts into dynamic reality. From conceptualization to final delivery, Amy will guide you every step of the way. Nothing beats the smiles of her happy customers and seeing their merchandise in action! This former gymnast turned pickleball fan resides in West Michigan with her husband, two toddlers and Weimaraner.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP:  A veterinarian.
ON THE WEEKENDS, YOU CAN FIND ME: Chasing kiddos at the beach or yelling "fore" at the golf course.
MY FAVORITE PEOPLE CALL ME: Captain of the A-Squad.

Liz Neary –Senior Brand Manager

Liz is a seasoned sales professional who thrives at communication and problem solving. She’s a pro at nurturing relationships with clients and suppliers, growing connections built on trust and reliability. Her favorite part of the job is leveraging her creativity to make her clients shine. She’s been married for nearly 30 years to the cute guy she met at a bar in Hoboken after college, and they have two grown children. (But the most-loved members of the family are their rescue dogs.) Outside of work, you can find Liz golfing, spending summers at Lake George or cheering on her alma mater, Penn State.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP: A high school English teacher.
ON THE WEEKENDS, YOU CAN FIND ME: Golfing and being an outdoor enthusiast.
MY FAVORITE PEOPLE CALL ME: Mom, Elizabeth and Libby. And call me often!

John Heinz –Senior Brand Manager

With more than 20 years of industry experience, John has worked with clients ranging from single-person startups to Fortune 100 organizations. He has a passion for forging meaningful connections, and he thrives on engaging with clients and understanding their unique needs. Armed with a winning smile and a knack for rapport-building, he’s not just making a sale; he’s building a long-lasting relationship. He and his wife of 20+ years live in California with their two teenagers and a pair of pretty awesome cats.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP:  A football player.
ON THE WEEKENDS, YOU CAN FIND ME: Watching sports & hanging out with my wife.
MY FAVORITE PEOPLE CALL ME: Dad, Johnny Boy or Big Heinz.

Nikki Hammon – Brand Manager

Nikki is a seasoned professional with more than 30 years of experience in sales and client relations. She thrives on the fun and creativity that the promotional industry offers, finding joy in every opportunity to innovate and engage. Nikki is deeply passionate about continuous learning, always striving to understand her clients' needs to better support them. Her love for connecting with people drives her success, making her a trusted and valued partner to those she works with. As a self-proclaimed “crazy dog lady,” she and her family spoil their yellow lab, Willow, who loves being an only child.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP: A veterinarian.
ON THE WEEKENDS, YOU CAN FIND ME: Relaxing on the back deck at home with my family – with a fun cocktail in my hand.
MY FAVORITE PEOPLE CALL ME: Sugar, Stepmom, and NikNak.

AMBER REESE – SENIOR BRAND MANAGER

Amber brings more than 16 years of promotional product expertise to Spark, where she shines as a Senior Brand Manager. She loves creating lasting memories for her clients by designing thoughtful branded merchandise that makes them feel special. Her creative spirit was rooted early on while working in her family’s flower shop, where hustle and imagination were everyday essentials. That foundation continues to fuel her success today as she partners with clients in healthcare, construction, and music entertainment - delivering branded merch that makes an impact everywhere from hospitals to hard hats to headliners. A proud and rare Nashville native, Amber married her high school rival (proving opposites do attract!) and together they’re raising one phenomenal son along with four snuggly dogs.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP: A neonatal nurse.
ON THE WEEKENDS, YOU CAN FIND ME: By the pool or binging a docuseries.
MY FAVORITE PEOPLE CALL ME: Mama or Coke Zero's #1 fan!

Mark McLane – Strategic Brand Manager

Mark comes to Spark with more than 20 years of experience in the promo industry, most recently serving as an Enterprise Business Manager supporting large-scale clients. He has an impressive background in running major corporate stores and navigating the complexities of high-volume clients. As a Strategic Brand Manager, Mark has a hybrid role that includes leading key accounts and leading our business development efforts. His favorite thing about our industry is that it’s fun… after all, we’re delivering joy through branded merch. Beyond the office, Mark lives in Phoenix, AZ with his wife of 25 years and their four children.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP: A center fielder for the New York Yankees.
ON THE WEEKENDS, YOU CAN FIND ME: Trail running.
MY FAVORITE PEOPLE CALL ME: Dad or Marky.

Katie Znascko – Key Account Manager

Katie is a seasoned account manager who comes to Spark with more than a decade of experience under her belt. She brings a seasoned, client-focused approach to leading our Key Accounts department – supporting some of our largest and most dynamic client partnerships. She thrives on the variety of industries and people she gets to serve and loves that no two days in this business ever look quite the same. As a Florida native, Katie and her husband are proud to be raising their boys in the Sunshine State. When she’s not creating standout brand experiences for clients, you can find her at the beach with her family, soaking up the salty air and sunshine.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP: A marine biologist. Turns out, I’m more of a beach bum.
ON THE WEEKENDS, YOU CAN FIND ME: Catching some rays or at a concert.
MY FAVORITE PEOPLE CALL ME: Kenny or KatieMatt.

JACKIE JAMES –SENIOR PROJECT MANAGER

Jackie comes to us with more than seven years of industry experience. In her role as Senior Project Manager, she brings the best aspects of her previous roles into one hybrid role. Whether she’s supporting our sales team by keeping their orders running smoothly or recommending new products for their clients, she’s always making us look good! A good blend of fun and no-nonsense, Jackie is the workplace comedian but knows when to buckle down and get it done. Outside of work, Jackie is married with a bonus child and two pets. Her family loves to travel and enjoys her homecooking and baking – a self-taught skill that she picked up during quarantine.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP:  A doctor.
ON THE WEEKENDS, YOU CAN FIND ME: Treasure hunting at Home Goods.
MY FAVORITE PEOPLE CALL ME: My favorite people are my pets, and I’d like to think they call me “best mom ever!”

Shelby Webb –Project Manager

Meet Shelby, who has been a dynamic force in the promotional industry since 2020. With a knack for creativity and a can-do attitude, Shelby has excelled as a brand consultant and account manager, and now she shines as a project manager. Her favorite part of the job is scouting the perfect merch for each project, staying ahead of trends and project deadlines. When she’s not transforming brands, Shelby enjoys life on her family’s farm with her husband, daughter, and two pups. Whether it's soaking up the sunshine, diving into a good book or planning her next trip, she finds joy in every moment. A true go-getter, she brings passion and enthusiasm to everything she does, making every project a success story.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP: A writer.
ON THE WEEKENDS, YOU CAN FIND ME: At a brewery or a vineyard.
MY FAVORITE PEOPLE CALL ME: Mommy or Shelb.

Greta Barthelemy –Project Manager

Greta is an accomplished project manager and brings a blend of sales expertise and project management skills to our team. After starting her career in sales, she quickly discovered her passion for project management. She is artistic at heart, and she loves putting her art degree to good use by showcasing her creative skills. Her favorite part of her job is sourcing challenging projects and then seeing those promo items in use. There’s no better feeling than knowing that you made someone’s vision come to life! She and her partner live in Minneapolis with their German Shepherd, Rosie Jean. In her downtime, you can find enjoying the local restaurant scene or traveling on new adventures.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP: I was certain I would be a princess in a castle! I think I made it, just on a smaller scale.
ON THE WEEKENDS, YOU CAN FIND ME: Out at a new restaurant, checking out vintage markets and art galleries, or walking my dog.
MY FAVORITE PEOPLE CALL ME: G or just Greta! I think my name might be unique as it is.

Laurie O’Shea – Project Manager

With two decades of industry experience – despite not looking a day older – Laurie O’Shea brings a seasoned yet energetic perspective to the Spark team. She’s built her career on creating strong, genuine relationships with her customers and vendors. She loves uncovering exactly what her clients need and sourcing the perfect product to bring their vision to life. Outside of work, Laurie’s world moves at the pace of travel volleyball thanks to her two amazing daughters. Originally a New Yorker (and forever one at heart), she now calls Delaware home. She’s also a dedicated Liverpool FC fan, a lover of all things baking, and never misses her morning workout—her favorite way to kick-start the day.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP: Either a professional soccer player or a Broadway star. Dream big!
ON THE WEEKENDS, YOU CAN FIND ME: Cheering my kiddos at volleyball or roaming the aisles of HomeGoods.
MY FAVORITE PEOPLE CALL ME: Mom or Lau.

Grayson Harris -MARKETING & CREATIVE SPECIALIST

Grayson is our Marketing & Creative Specialist and an integral part of the work that's done behind the scenes at Spark. Whether managing our social media, building pitch decks or creating custom designs for our clients, her role is the backbone of our brand. Prior to joining our team, she honed her skills as a digital marketing specialist.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP:  A singer.
ON THE WEEKENDS, YOU CAN FIND ME: Having brunch with my friends.
MY FAVORITE PEOPLE CALL ME: G.

HEATHER MOORE – ADMINISTRATIVE ASSISTANT

With 15 years of administrative experience, Heather is the organizational powerhouse we didn’t know we needed (but now can’t live without). She’s the queen of checklists, the master of multitasking, and the steady hand that keeps our team and our orders running like clockwork. Heather thrives on structure and loves nothing more than crossing things off her to-do list. Fun fact: before her admin days, Heather was a go-go dancer – so yes, she can quite literally keep things moving! She and her husband call the Nashville area home, where they juggle life with a teenager and a toddler - proving they’ve got the energy (and patience) to handle any challenge life throws their way.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP: A teacher.
ON THE WEEKENDS, YOU CAN FIND ME: At my son’s basketball games.
MY FAVORITE PEOPLE CALL ME: Mom.

John Obello – Order Manager

John Obello keeps the wheels turning as our Order Manager, bringing a sharp eye for detail and a whole lot of hustle to the team. With years of experience in accounting and customer service, he knows how to balance numbers, people, and priorities without breaking a sweat. John has led teams, solved problems on the fly, and thrives in fast-paced environments where every order counts. If there’s a challenge to tackle or a process to streamline, chances are John is already on it.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP: A professional E-Sports player.
ON THE WEEKENDS, YOU CAN FIND ME: Doing anything outdoors.
MY FAVORITE PEOPLE CALL ME: Pat.

Romeo Hernandez – Order Manager

Romeo Hernandez brings a customer-first mindset to his role as Order Manager. With a background in customer service, he understands that every order represents a real person and a real experience. Romeo is known for his positive energy, attention to detail, and commitment to making sure everything runs smoothly from start to finish. He takes pride in creating great experiences for customers and making sure every interaction leaves a lasting impression.

WHAT I THOUGHT I WOULD BE WHEN I GREW UP: A superhero because I like helping people and solving problems.
ON THE WEEKENDS, YOU CAN FIND ME: Watching the newest movie releases.
MY FAVORITE PEOPLE CALL ME: Miyo.